Terms of service

OVERVIEW

This website is operated by DreamLume™. Throughout the site, the terms “we”, “us” and “our” refer to DreamLume™.

By accessing our website and purchasing from us, you agree to be bound by these Terms of Service, including all policies referenced herein (such as our Refund Policy and Privacy Policy).

If you do not agree with these Terms, you may not access or use our Services.


SECTION 1 – ELIGIBILITY & USE

By using our Services, you confirm that:

  • You are at least the age of majority in your country or region
  • All information provided (billing, shipping, contact) is accurate and complete

You are responsible for maintaining the confidentiality of your account and for all activities under it.


SECTION 2 – PRODUCT REPRESENTATION

We strive to display our products as accurately as possible. However:

  • Colors and appearance may vary depending on your device
  • We do not guarantee that product images perfectly match real-life perception

We reserve the right to modify product descriptions, pricing, or availability at any time without notice.


SECTION 3 – ORDERS & ACCEPTANCE

Placing an order constitutes an offer to purchase.

We reserve the right to:

  • Accept or reject any order at our discretion
  • Cancel or limit quantities per customer, region, or order

Once an order is placed and processed, it cannot be canceled or modified.

All purchases are subject to our Refund Policy.


SECTION 4 – PRICING & PAYMENTS

  • Prices are subject to change without notice
  • Final price is confirmed at checkout
  • Prices may not include taxes, customs, or import duties

You agree that:

  • Payment details are accurate
  • You are authorized to use the payment method
  • All charges will be honored

SECTION 5 – SHIPPING & DELIVERY

  • Processing time: 3–4 business days
  • Shipping time: 6–11 business days

All delivery times are estimates, not guarantees.

We are not responsible for delays caused by:

  • Shipping carriers
  • Customs
  • External factors beyond our control

Once the order is handed to the carrier, risk of loss transfers to the customer.


SECTION 6 – INTELLECTUAL PROPERTY

All content on this website (logos, text, images, design) is owned by DreamLume™ and protected by intellectual property laws.

You may not:

  • Copy
  • Reproduce
  • Distribute
  • Use content without written permission

SECTION 7 – THIRD-PARTY SERVICES

Our store is powered by Shopify and may include third-party tools or links.

We are not responsible for:

  • Third-party services
  • External websites
  • Their content or policies

Use them at your own risk.


SECTION 8 – CUSTOMER FEEDBACK

By submitting reviews or feedback, you grant us the right to:

  • Use
  • Reproduce
  • Publish

for marketing and business purposes.

We are not obligated to compensate or respond to feedback.


SECTION 9 – ERRORS & INACCURACIES

We reserve the right to:

  • Correct errors in pricing, descriptions, or availability
  • Cancel orders if incorrect information was displayed

SECTION 10 – PROHIBITED USE

You may not use our site for:

  • Illegal activities
  • Fraud or abuse
  • Spamming or hacking
  • Violating intellectual property rights

We may terminate access if these rules are violated.


SECTION 11 – DISCLAIMER OF WARRANTIES

All products and services are provided “as is” and “as available”.

We do not guarantee:

  • Uninterrupted service
  • Error-free operation
  • That products will meet all expectations

SECTION 12 – LIMITATION OF LIABILITY

To the fullest extent permitted by law, DreamLume™ is not liable for:

  • Indirect or incidental damages
  • Loss of profits or data
  • Issues arising from product use or delivery

SECTION 13 – INDEMNIFICATION

You agree to indemnify and hold harmless DreamLume™ from any claims arising from:

  • Violation of these Terms
  • Misuse of the Services
  • Breach of applicable laws

SECTION 14 – TERMINATION

We may suspend or terminate access to our Services at any time if these Terms are violated.


SECTION 15 – GOVERNING LAW

These Terms are governed by the laws of the jurisdiction where DreamLume™ operates.


SECTION 16 – CHANGES TO TERMS

We reserve the right to update these Terms at any time.

Continued use of the site constitutes acceptance of those changes.


SECTION 17 – CONTACT INFORMATION

For any questions regarding these Terms:

email: projector__startlight@outlook.com